WEBSITE USER AGREEMENT

https://sppltd.org

Before you start using the website https://sppltd.ru/ (hereinafter — the “Website”), the services and features presented on it, please read this document carefully. By using any functions, services and features of the Website, including simply browsing of the Website pages, you — the user — regardless of whether you have registered on the Website or visit it without registration, declare that you have read, understood and agree to comply with this user agreement (hereinafter — the “Agreement”), including all special terms and conditions and rules mentioned in it, without any exceptions and reservations.

Basic Terms Used in This User Agreement

In this User Agreement, unless expressly stated otherwise in this Agreement, the following words and expressions shall have the meanings set below:

 — “User” — means legal entities and/or individuals, including a visitor to the Webite, who accepts the terms and conditions of this Agreement.

 — “Administrator” means ‘SALES SUPPORT SERVICE’ PUBLIC LIMITED LIABILITY COMPANY (OGRN 1036758324580).

 — “Internet Site” or ‘Website’ is a set of computer software and hardware, an automated information system available on the Internet at the network address https://sppltd.ru — the Internet site belongs to the Administrator. The site also includes all of the Administrator’s interrelated resources available on the Internet at the network address — https://client.sppltd.ru/login.

 — “Service” is the software available on the Website that allows the User to use the functionality provided for him/her. The Service includes the interface, software and other elements (tools, algorithms, methods) necessary for the proper functioning of the Website. None of the provisions of the Agreement can be interpreted as the transfer of exclusive rights to the Service (its separate elements) to the User.

 — “Administrator’s Applications” means information services and Services provided through the Website.

1. General Provisions

1.1 This User Agreement (hereinafter referred to as the “Agreement”) defines the terms and conditions for access and use of the Website, mobile versions of the Website, mobile applications and other Internet portals owned by the Administrator, managed by the Administrator, access to which is provided by the Administrator.

1.2 This document is a legally binding agreement between You as a User(s) of the Website and the Administrator concluding the Agreement.

1.3 The Agreement is a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

1.4 By starting to use the Website and/or its specific functions, Administrator’s Applications, or by passing the registration procedure of by the User on the Website, the User is considered to have accepted the terms of the Agreement in full, without any reservations and exceptions.

1.5. The Agreement concluded by acceptance of this offer does not require bilateral signing and is valid in electronic form.

1.6 The Administrator offers the Internet User to use the Website on the terms and conditions set out in this Agreement. The Agreement comes into force from the moment the User expresses consent to its terms and conditions in the manner prescribed by paragraphs 1.4 and 1.5 of the Agreement.

1.7 In case of disagreement with the Agreement, the User shall immediately stop using the Website and leave it.

1.8 The use of the Website is governed by this Agreement, as well as the documents that are an integral part of the Agreement.

1.9 The Agreement may be changed by the Administrator without any special notice. The new version of the Agreement comes into force from the moment of its publication on the Website. The User undertakes to familiarize himself/herself with the content of the Agreement posted on the Website each time he/she visits the Website in order to familiarize himself/herself with its changes in due time. Continuing to use the Application and/or the Website after changes to this Agreement shall mean the User’s consent to such changes.

1.10. By agreeing to the terms and conditions of this Agreement, the User confirms the reliability of the data provided by him/her under this Agreement and assumes all responsibility for their accuracy, completeness and reliability.

2. Subject of the Agreement

2.1 The Administrator renders services to the User on granting access to the Website services, thus the obligatory condition of rendering services by the Administrator in accordance with the present Agreement is acceptance, observance by the User and application to relations of the Parties of the requirements and provisions defined by the Agreement.

3. Service Terms

3.1 The Agreement shall be deemed concluded between the Administrator and the User from the moment of commencement to use the Website or specific Services of the Website Administrator.

3.1.1 The Service Agreement shall be deemed to have been concluded in accordance with the provisions of the relevant Testing Agreement for the purpose of subsequent implementation (Testing Agreement) and/or Music Information Service Agreement (MS-box, MS-Radio, MS-Base).

3.1.2 The provision of the demo access service to the User does not require a separate written agreement.

3.2 The Administrator’s Applications may provide paid and free services that can be used by the User. The services are provided by the Administrator. The terms and conditions for obtaining certain services are posted in special sections of the Website interface and/or specified in the relevant Agreement between the User and the Administrator. Before using the corresponding Service of the Administrator, the shall carefully read the terms and conditions of receiving the corresponding service. In case of disagreement with the terms and conditions of receiving the relevant service and/or Agreement, the User shall refrain from using the relevant Administrator’s Application and/or Service.

3.3 The User agrees that the Administrator has the right to expand, limit, change the list of both paid and free services of the Administrator at any time.

3.4. Paid Services are provided on payment terms in accordance with the tariffs and payment instructions specified on the Website, Price List, the relevant Service Agreement concluded between the Administrator and the User, and/or according to the information otherwise provided by the Administrator.

4. Registration on the Website

4.1 In order to use the services provided by the Administrator under this Agreement, the User must undergo a mandatory registration procedure on the Website at https://client.sppltd.ru/login.

4.1.1 In case the User requests the opportunity to familiarize himself with the interface of the Website and get demo-access to broadcast management, the User shall independently fill in the registration form, in which he specifies his name, phone number, e-mail to which the registration information will be sent.

4.1.2 Login and password unique for each User access to the Website are provided by the Administrator after signing one of the following agreements between the Administrator and the User:

◦ Contract of testing for the purpose of subsequent implementation (Testing Contract);

◦ Contract for music and information service (MS-box, MS-Radio, MS-Base).

4.2. When registering on the Website, the User is obliged to provide the Administrator with the necessary reliable and up-to-date information for the formation of the Profile, including the real name/surname. The registration form of the Website may request additional information from the User.

4.3. After providing the information specified in paragraph 4.2 of this Agreement, the User must confirm the registration and express his desire by clicking on the registration confirmation link in the message sent to the e-mail specified by him.

4.4 Upon completion of the registration process, the User becomes the owner of the User’s Account Information, which means that he/she is responsible for the security of the Account Information, as well as for everything that will be done on the Website under the User’s Account Information. The User shall immediately notify the Administrator of any case of unauthorized access to the Website, i.e. made by a third party without the consent and knowledge of the User and/or any breach of security of the User’s Account information. The Administrator shall not be liable for possible loss or damage of data, which may occur due to violation by the User the provisions of this paragraph of the Agreement.

4.5 To start working with the Website, the User must enter his/her Account information (login and password) in the relevant section of the Website.

4.6 Any actions performed using the User’s login and password shall be deemed to have been performed by the respective User. In case of unauthorized access to the login and password and/or User’s Profile or distribution of the login and password, the User shall immediately notify the Administrator in accordance with the established procedure.

5. Rights and Obligations of the Administrator

5.1 The Administrator shall have the right to:

5.1.1 Set restrictions on the use of the Website for all Users.

5.1.2 Send the User information about the development of the Website and its Services. Send informational messages to the Users. Using the Website, the User also in accordance with Part 1 of Article 18 of the Federal Law “On Advertising” gives its consent to receive advertising messages.

5.1.3 Assign or otherwise transfer its rights and obligations to fulfill the Agreement to third parties without the User’s consent.

5.1.4 Change the terms of services posted on the Website unilaterally without the User’s consent by posting such changes on the Website.

5.1.5 Restrict certain actions of the User without his/her prior notice, if such actions pose a threat the normal functioning of the Website.

5.1.6 Carry out preventive and/or repair work that may lead to interruptions in the work of the Website without prior notice to the User.

5.1.7 Use the statistical information related to the functioning of the Website.

5.1.8 In case the User or his/her representative withdraws consent to the processing of personal data in accordance with cl. 6.3.7 of this Agreement the Administrator has the right to continue processing of personal data without the consent of the subject of personal data (User) in the presence of the grounds specified in paragraphs 2-11 of Part 1 of Article 6, Part 2 of Article 10 and Part 2 of Article 11 of the Federal Law of 27.07.2006 № 152-FZ “On Personal Data”.

5.1.9 In order to solve technical issues when determining the User’s guilt as a result of his illegal actions when using the Internet and the Website, in particular, the Administrator has the right to attract competent organizations as experts independently. If the User is found guilty, the latter shall be obliged to reimburse the costs of the expert examination.

5.1.10 If the User has committed or was suspected by the Administrator in committing illegal actions aimed at causing losses to the Administrator and / or third parties, the Administrator has the right to refuse to provide services, registration of a personal account or other action on the Website.

5.1.11. By registering on the Website or using the corresponding Service on the Website the User agrees that the Administrator has the right to entrust the execution of the service agreement between the Administrator and the User to a third party, while remaining responsible for its execution.

5.2 The Administrator is obliged to:

5.2.1 Provide the User with the services specified in paragraph 2.1 of this Agreement. Access to the Website is provided by assigning the Account information to the User within 5 (five) business days from the date of registration of the latter at https://sppltd.ru or https://client.sppltd.ru/login.

5.2.2 Provide the User with an opportunity to independently edit the provided information about him/herself, in case the User observes the accuracy and truthfulness of the data provided, including paragraph 6.1.9. of this Agreement.

5.2.3 Not to disclose the User’s Account information to third parties.

5.2.4 Ensure round-the-clock availability of the server on which the Website is located, except for the time of preventive and/or repair work, disconnection of the User due to termination of the relevant Service Agreement, the period for providing demo-access, violation by the User of the terms of paid services.

6. Rights and Obligations of the User

6.1 The User shall:

6.2.1 Read the terms of this Agreement in full and comply with all the terms of this Agreement.

6.1.2 Not use software and not to perform actions aimed at disruption of normal functioning of the Website, its Services, personal pages (personal accounts of Users).

6.1.3 Not download, store, publish, publish, share and provide access or otherwise use viruses, trojans and other malware.

6.1.4 Not use automated scripts (programs) to collect information on the Website and/or interact with the Website and Administrator’s Applications.

6.1.5 Not attempt to gain access to login and password of another User, including but not limited to fraud, hacking into personal accounts of other Users, etc.

6.1.6 Not illegally use and copy the templates of the Website and the Administrator’s Applications.

6.1.7 Not register as a User on behalf of or instead of another person.

6.1.8 Read the content and terms of this Agreement before using the Website.

6.2 The User is prohibited to:

6.2.1 Violate the rights of third parties by posting false information and other data.

6.2.2 Collect and store personal data of third parties being unauthorized.

6.2.3 Impersonate another person or representative of an organization and / or community without sufficient rights, as well as to apply any other forms and methods of illegal representation of other persons on the Internet, as well as mislead Users or Administrator about the properties and characteristics of any subjects or objects.

6.2.4 Upload, send, transmit or place and/or distribute information on the Website in any other way, if there are no rights to such actions under the laws of the Russian Federation or any contractual relations.

6.2.5 Download, send, transmit or in any other way post and/or distribute on the Website any materials containing viruses or other computer codes, files or programs intended to violate, destroy or limit the functionality of any computer or telecommunication equipment, or programs, for unauthorized access to commercial software products, for posting links to the above information.

6.2.6 Modify or create any derived applications, derivative works, compound works based on the Services and/or their elements;

6.2.7 Decompile, disassemble or otherwise attempt to extract the source code of software that is an element of the Website and/or Services;

6.2.8 Distribute, sell, sublicense, use software that is an element of the Website and/or Services, or otherwise transfer rights to such software;

6.2.9 Remove, copy or modify any trademark, logo, copyright mark and other title notices, inscriptions, symbols or marks on the Website, including the information and materials posted thereon;

6.2.10 Copy, broadcast, send out, publish or otherwise use/distribute information and/or results of intellectual activity posted on the Website without the permission of the Administrator;

6.2.11 Use software bugs (and must immediately report them to the Administrator), interfere with the software code, gain unauthorized access to the computer system, access the Databases without proper permission of the Administrator;

6.2.12 Transfer the rights and/or obligations under this Agreement, including transfer to third parties the right (opportunity) to use the Account information;

6.2.13 Take any actions aimed at causing damage to the Website, obtaining unauthorized opportunities (access) to the Website;

6.2.14 Be engaged in hacking, attempted hacking and/or interception of data coming to or from the server;

6.2.15 Disclose any information about another User; restrict access of other Users to the Website or prevent other Users from using the Services;

6.2.16 Resell the Services provided by the Administrator to third parties;

6.2.17 Perform other actions aimed at obtaining commercial benefits in relations with third parties from the use of the Services provided by the Administrator;

6.2.18 Promote actions aimed at violation of restrictions and prohibitions imposed by the Agreement.

6.2.19 Otherwise violate the norms of the legislation of the Russian Federation, including the norms of international law.

6.3 The User has the right to:

6.3.1 Access the Website around the clock during the term of validity of demo-access or the relevant Agreement between the Administrator and the User, except for the time of scheduled or unscheduled, as well as preventive, repair and other types of work or technical failures.

6.3.2 In case of questions and claims from the User, he/she has the right to contact the Administrator by e-mail info@sppltd.ru or by other available means.

6.3.3 Change the password from the personal account independently without notifying the Administrator.

6.3.4 Edit previously posted information about him/herself on the Website independently.

6.3.5 Contact the support service to block his/her personal account.

6.3.6 Withdraw the consent to the processing of personal data provided by the User in accordance with the terms of this Agreement by sending by the User or his/her representative to the Administrator a scanned copy of the written application for withdrawal of consent to the processing of personal data to the following e-mail address: info@sppltd.ru.

6.4 The User agrees that by accessing the Website and using its Service, he/she:

6.4.1 Expresses his/her unconditional consent to all the terms and conditions of this Agreement and undertakes to comply with them or cease using the Website.

6.4.2 Receives the right to use the Website Services provided that neither the User nor any other persons with the assistance of the User will copy or modify the Service; software; create programs derived from the software; penetrate into the software in order to obtain program codes; sell, assign, lease, transfer to third parties in any other form of rights in respect of the software of the Services provided by the Website.

6.4.3 Gives the Administrator the permission to use, store, process and distribute personal data in the manner and to the extent necessary to fulfill the terms of this Agreement, as well as for cross-border transfer of personal data in accordance with the provisions of Article 12 of the Federal Law of 27.07.2006 № 152-FZ “On Personal Data”.

The User agrees to transfer personal and other data to third parties, including for the purposes of their processing, to ensure the functioning of the Website and its individual Services, the implementation of partnership and other programs, subject to the provision of a regime for the transmitted data, similar to the regime existing on the Website, including but not limited to the transfer of personal data to persons affiliated with the Administrator or contracted with him, as well as to third parties in cases where such transfer is necessary for the use of the Website and its individual Services. Personal data processing is carried out in accordance with the Administrator’s Policy on personal data processing.

6.4.4 Accepts this Agreement on behalf of a legal entity on whose behalf he/she is authorized to act (such as an employer) and acknowledges that such entity is legally bound by the terms of this Agreement (and that he/she undertakes to act in a manner consistent with this Agreement) or, if there is no such entity on whose behalf the User is authorized to act, he/she accepts this Agreement on his/her own behalf as an individual and acknowledges that he/she is legally bound by the terms of this Agreement, and he/she represents and warrants that he/she is legally bound by the terms of this Agreement. The User may not accept this Agreement on behalf of another person unless the User is an employee or other legal representative of such person with the right, power and authority to act on behalf of such other person.

7. Exclusive Rights to the Website and its Services

7.1 All objects accessible by means of the Website, including design elements, text, graphic images, illustrations, video, musical compositions, computer programs, databases, and other objects, as well as any Service placed on the Website, are objects of exclusive rights of the Website Administrator.

7.2 The use of the Service, as well as any other elements of the Website is possible only within the framework of the functionality of the Website. No elements of the Website content, as well as any Service posted on the Website, may be used in any other way without prior authorization of the Administrator. The usage means, among other things: reproduction, copying, processing, distribution on any basis, displaying in a frame, etc.

7.3 Each Party retains all intellectual property rights, trademarks and/or other intellectual property objects (including logos, designs, drawings) owned by it, which may be used under the Agreement.

7.4 The Parties shall provide each other with reasonable assistance in protecting the results of intellectual activity (including by notifying each other of all known or suspected falsification, copying, imitation, imitation or other infringement of intellectual property rights). At the same time, for the avoidance of doubt, only the right holder retains the exclusive right to initiate procedural actions in relation to the intellectual property belonging to him.

8. Responsibility of the Parties

8.1 The User independently determines the list of organizational and software (for computers) means to keep his/her Account information secret and provide authorized access to it. The Administrator shall not be liable for losses caused to the User as a result of disclosure of the User’s Account information to third parties. If any person other than the User authorizes on the Website using the User’s Account information, all actions performed by such person will be considered to be performed by this User. The User is solely responsible for all actions performed by him/her on the Website, as well as for all actions performed on the Website by any other persons using the User’s Account information.

8.2 The Administrator does not guarantee that the software of the Website is free of errors and/or computer viruses or extraneous code fragments. The Administrator provides an opportunity to the User to use the Website software “as it is”, without any guarantees from the Administrator.

8.3 The Administrator does not guarantee that: the Website meets / will meet the User’s requirements; the Website will be provided continuously, quickly, reliably and without errors; the results that can be obtained using the Website will be accurate and reliable and can be used for any purpose or in any capacity (for example, to establish and/or confirm any facts); the quality of any service, service, information, etc. obtained using the Website will meet the User’s expectations.

8.4 The Administrator shall make every possible effort to ensure the normal operation of the Website, but shall not be liable for non-fulfillment or improper fulfillment of obligations under the Agreement, as well as possible losses incurred including, but not limited to, as a result of:

— unlawful actions of Users aimed at violation of information security or normal functioning of the Website;

— Website malfunctions caused by code errors, computer viruses and other extraneous code fragments in the Website software;

— absence (impossibility to establish, terminate, etc.) of Internet connections between the User’s server and the Website server;

— state and municipal bodies carrying out, as well as other organizations of activities within the framework of the System of operational-search measures;

— establishment of state regulation (or regulation by other organizations) of business activities of commercial organizations on the Internet and/or establishment by the said entities of one-time restrictions that complicate or make it impossible to fulfill the Agreement;

— other cases related to the actions (inaction) of Users and/or other entities aimed at worsening the general situation with the use of the Internet and/or computer equipment that existed at the time of conclusion of the Agreement, as well as any other actions aimed at the Website and third parties;

— work performance specified in paragraphs 9.5 and 9.6 of this Agreement.

8.5 The Administrator has the right to perform preventive maintenance in the hardware and software complex of the Website with temporary suspension of the Website if possible at night and as much as possible reducing the time of the Website inoperability.

8.6 In case of force majeure circumstances, as well as accidents or failures in hardware and software complexes of third parties cooperating with the Administrator, or actions (inaction) of third parties aimed at suspension or termination of the Website operation, the Website may be suspended without prior notice to the User.

8.7 The Administrator shall not be liable for any kind of losses incurred as a result of the User’s use of the Website Services.

8.8 The Administrator is not responsible for the accuracy and correctness of the information provided by the User during registration.

8.9 The User is independently responsible for the security of the means chosen by him/her to access the personal account, as well as independently ensures their confidentiality, as well as for all actions performed by him/her on the Website, as well as for all actions performed on the Website by any other persons using the User’s personal account.

8.10. The User shall be solely responsible to third parties for their actions related to the use of the Website, including if such actions lead to violation of the rights and legitimate interests of third parties, as well as for compliance with the laws of the Russian Federation when using the Website.

8.11 In case of force majeure, as well as accidents or failures in software and hardware complexes of third parties cooperating with the Administrator, or actions (inaction) of third parties aimed at suspension or termination of the Website operation, it is possible to suspend the Website without prior notice to the User.

8.12 The Administrator shall not be liable for full or partial failure to fulfill any of his obligations, if the failure is a consequence of such circumstances as flood, fire, earthquake, other natural disasters, war or hostilities and other force majeure circumstances arising after the conclusion of the Agreement and beyond the control of the Administrator.

8.13 The Administrator is not responsible for direct or indirect losses incurred by the User in connection with the actions of third parties, including those resulting in the non-transfer (non-receipt) or incomplete transfer (receipt) of funds to the current account of the Administrator, through electronic and other payment systems, or in the case of the User’s purchase of Services from third parties not authorized by the Administrator, or making payments to such persons by the User in connection with the use of the Services.

8.14 The Administrator shall make every possible effort to ensure the normal operation of the Website, but shall not be liable for non-fulfillment or improper fulfillment of obligations under the Agreement, as well as possible losses incurred including, but not limited to, as a result of:

 — Illegal actions of Users aimed at violation of information security or normal functioning of the Website;

 — Website malfunctions caused by code errors, computer viruses and other extraneous code fragments in the Website software;

 — Absence (impossibility to establish, terminate, etc.) of Internet connections between the User’s server and the Website server;

 — Measures within the system of operational and investigative measures being carried out by state and municipal bodies, as well as other organizations;

 — Establishing of state regulation (or regulation by other organizations) of business activities of commercial organizations on the Internet and/or establishing one-time restrictions by these entities that make it difficult or impossible to fulfill the Agreement;

Other cases related to the actions (inaction) of Users and/or other subjects aimed at worsening the general situation with the use of the Internet and/or computer equipment that existed at the time of the Agreement, (as well as) any other actions aimed at the Website and third parties.

8.15 In any case, Administrator’s liability under any provisions of this Agreement with the User shall be limited to the amount of money actually paid for the service provided.

9. Term of the Agreement

9.1 The Agreement comes into force from the moment of its acceptance by the User, and is valid until the moment of withdrawal of the acceptance of the public offer. In case of withdrawal of this Agreement, the Agreement shall be deemed terminated from the date of withdrawal.

9.2 The Administrator has the right to withdraw the offer in accordance with Article 436 of the Civil Code of the Russian Federation. In case of withdrawal of this Agreement by the Website Administrator, this Agreement shall be deemed terminated from the moment of withdrawal. Feedback is carried out by posting relevant information on the Website.

10. Dispute and Claim Resolution Procedure

10.1 In case of disputes between the User and the Administrator on issues related to the execution of the Agreement, the Parties will take all measures to resolve them through negotiations between them. The claim procedure for resolving disputes is mandatory. Claims of Users on the provided Services are accepted and considered by the Administrator only in writing and in the manner prescribed by this Agreement and the current legislation of the Russian Federation.

10.2 To resolve disputes arising between the User and the Administrator as a result of the use of services, the following claim procedure is applied. The User, who believes that his rights are violated due to the actions of the Administrator, sends a claim to the latter, containing the essence of the claim, the reason for its submission, as well as all the User’s data. The claim shall be sent to the Administrator in written form by mail; — within 30 (thirty) working days from the date of receipt of the claim the Administrator shall state its position on the principal issues specified in it and send its response to the e-mail address or postal address specified in the claim of the User; — in case of failure to resolve the dispute by the claim procedure, the dispute shall be considered in accordance with paragraph 11.4 of the Agreement; — The Administrator shall not consider anonymous claims or claims that do not allow to identify the User on the basis of the data provided by the User during registration, or claims that do not contain the data specified in this paragraph of this Agreement.

10.3 To solve technical issues in determining the fault of the User as a result of his illegal actions when using the Internet and the Website, in particular, the Administrator has the right to attract competent organizations as experts independently. If the User is found guilty, the latter shall be obliged to reimburse the costs of the expert examination.

10.4 If the Parties fail to reach an agreement through negotiations, the dispute arising out of this Agreement shall be considered in a court of general jurisdiction at the location of the Administrator.

11. Other terms and conditions

11.1 This Agreement comes into force from the moment of acceptance of this offer by the User and is concluded for an indefinite period of time.

11.2 This Agreement is an offer and by virtue of the current civil legislation of the Russian Federation the Administrator has the right to withdraw the offer in accordance with Article 436 of the Civil Code of the Russian Federation. In case of withdrawal of this Agreement by the Website Administrator, this Agreement shall be deemed terminated from the moment of withdrawal. Feedback is carried out by posting relevant information on the Website.

11.3 The provisions of this Agreement are established, amended and cancelled by the Administrator unilaterally without prior notice. From the moment of posting a new version of the Agreement on the Website, the previous version shall be considered invalid.

11.4 If the User does not agree with the terms of this Agreement, the User shall immediately delete his/her Profile from the Website, otherwise the User’s continued use means that the User agrees with the terms of the Agreement.

11.5 Issues that are not regulated by this Agreement shall be resolved in accordance with the laws of the Russian Federation.

11.6 Filling in the form with contact information on https://sppltd.ru/ and/or related Websites https://client.sppltd.ru/login means unconditional consent to this Privacy Policy.

11.7 The User is aware and agrees that telephone conversations with representatives of the Website Administrator may be recorded for the purpose of quality control of their work.

11.8 The Administrator has the right to send to the User advertising materials and newsletters (including materials of partners) directly related to this Agreement and / or Agreement between the Administrator and the User.

11.9 As a result of failure, technical malfunctions, actions of third parties, including (but not limited to) virus or hacker attack, the User’s data may become available to third parties. The User is aware of this and undertakes not to make claims to the Administrator for compensation for losses (damages) arising in connection with this.

11.10. The User agrees to send the User information about services, news of the Administrator and (or) partners of the Administrator directly related to this Agreement and (or) the Agreement concluded between the Administrator and the User.

12. Website Administrator Details

“Sales Support Service” Limited Liability Company (abbreviated name SPP LLC)

TIN: 6730049955

Tax Registration Reason Code (KPP): 673001001

Primary State Registration Number (OGRN): 1036758324580

Legal Address: Office 505, Churilovsky pereulok, 19, Smolensk, 214000

Postal Address: Office 505, Churilovsky pereulok, 19, Smolensk, 214000

Phone/Fax: 8-800-101-3095

E-mail Address: info@sppltd.ru

Internet Site: https://sppltd.ru

Director: Ruban Olesya Eduardovna

Chief Accountant: Zaichenko Irina Ivanovna

The current version of the Agreement dated 04/22/2025.