1. DEFINITION OF TERMS.
1.1.1. «Sales Support Service» Site Administration» (hereinafter referred to as the Site Administration)» are authorized employees of the Site management, acting on behalf of «Sales Support Service» Ltd, who organize and (or) process personal data, as well as determine the purposes of personal data processing, the contents of personal data to be processed, actions (operations) performed with personal data.
1.1.2. «Personal Data» means any information related directly or indirectly to a specific or identifiable individual (the Personal Data Subject).
1.1.3. «Personal Data Processing» means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including the collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. «Personal Data Confidentiality» means a mandatory requirement for the Operator or other person who has access to personal data to prevent its distribution without the consent of the Personal Data Subject or other legal basis.
1.1.5. «User of the «Sales Support Service» Site (hereinafter referred to as the User) means a person who has access to the Site via the Internet and uses the Site at a network address http://sppltd.org/.
1.1.6. «Cookies» are a small piece of data sent by the web server and stored on the User’s computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. «IP Address» is the unique network address of a host on an IP-built computer network.
2. GENERAL PROVISIONS.
3.2.1. User’s last name, first name, patronymic;
3.2.2. User’s contact phone number;
3.2.3. e-mail address;
3.2.4. address(s) where the services are planned to be provided.
3.3. The Site protects the Data that is automatically transmitted during the viewing of ad blocks and when visiting pages on which the statistical script of the system is installed («pixel»):
- IP address;
- information from cookies;
- information about the browser (or other program that provides access to the ads display);
- access time;
- the page address where the ad block is located;
- referrer (previous page address).
3.3.1. Blocking cookies may prevent access to the parts of the Site that require authorization.
3.3.2. The Site collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to monitor the legality of financial payments being made.
4. PURPOSES OF COLLECTING THE USER’S PERSONAL DATA.
4.1. The Site Administration may use the User’s Personal Data for the following purposes:
4.1.1. To identify the User registered on the Site, for ordering and/or signing Contracts remotely with the «Sales Support Service» Ltd and/or its partners and official representatives/branches.
4.1.2. To provide the User with access to personalized Site resources.
4.1.3. To establish feedback with the User, including sending notifications, requests related to the use of the Site, the provision of services, processing requests and requests from the User.
4.1.4. To determine the User’s location to ensure security, prevent fraud.
4.1.5. To confirm the validity and completeness of the personal data provided by the User.
4.1.6. To create an account for making requests and orders if the User has agreed to create an account.
4.1.7. To notify the Site User about the status of order/request/answer to the User’s question.
4.1.8. To provide the User with efficient customer’s and technical support in case of problems related to the use of the Site.
4.1.9. To provide the User with his consent, product updates, special offers, price information, newsletter and other information on behalf of the Site or on behalf of the Site’s partners.
4.1.10. To implement advertising activities with the User’s consent.
4.1.11. To provide the User with access to the sites or services of the Site’s partners in order to get products, updates and services.
5. METHODS AND TERMS OF PERSONAL DATA PROCESSING.
5.1. The processing of the User’s personal data is carried out without a time limit, in any legal way, including personal data information systems using automation means or without such means.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, solely for the purpose of fulfilling the User’s order/request made on the Site, including the delivery of Goods (if required).
5.3. The User’s personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.
5.4. In case personal data loss or disclosure, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
6. OBLIGATIONS OF THE PARTIES CONCERNED.
6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary to use the Site.
6.1.2. Update, supplement the provided information about personal data in case of changes of this information.
6.2. The Site Administration is obliged to:
6.2.3. Take precautions to protect the privacy of the User’s personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.
6.2.4. Block the personal data related to the relevant User from the moment of application or request of the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of false personal data detection or illegal actions.
7. RESPONSIBILITY OF THE PARTIES.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration shall not be liable if this confidential information:
7.2.1. Had become a public domain before its loss or disclosure.
7.2.2. Had been received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the User’s consent.
8. DISPUTES RESOLUTION.
8.1. Before applying to the court with a claim for disputes arising from the relationship between the Site User and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary resoution of the dispute).
8.2 .The recipient of the claim notifies the applicant of the claim about the results of the claim’s review in written form within 30 calendar days from the date of receiving the claim.
8.3. If no agreement is reached, the dispute will be referred to a judicial body in accordance with the current legislation of the Russian Federation.
9. ADDITIONAL CONDITIONS.